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Global BPO Market Professional Research Report 2014-2026, Segmented by Players, Types, End-Users in Major 40 Countries or Regions

Nov 27, 2019  |  190 PAGES  |  REPORT CODE: CMM252826
  • REPORT SUMMARY
  • TABLE OF CONTENTS
  • INDUSTRY COVERAGE

The BPO is expected to grow from USD XX.0 million in 2018 to XX.0 million by 2025, at a Compound Annual Growth Rate (CAGR) of 5.7% during the forecast period. The research provides insights for the global BPO market based on different Types, End-Users and Regions, and competitive landscape of these segments are analyzed in detail.

A wide range of market influence factors are taken into consideration in the analysis, and potential developing factors for different Types, End-Users and Regions are also included in the report in order to figure out the most promising development trends in the BPO industry. For presenting the most potential investment fields in North America, Europe, Asia Pacific and Latin America, Middle East & Africa, the market capacity and consumption potential of more than 34 major powers are covered in the research, providing valuable opinions of strategic adjustments for existing groups and new entrants.

The Snapshot of Global BPO Market Segmentations:

By Players:

  • EXLService Holdings Inc.

  • Xerox Corp.

  • Hewlett-Packard Co.

  • Accenture

  • NCO Financial Systems Inc.

  • Tata Consultancy Services Ltd.

  • Aegis Ltd.

  • Wipro Ltd.

  • Genpact Ltd.

  • IBM Corp.

  • Firstsource Solutions Ltd.

  • Cognizant Technology Solutions Corp.

  • Convergys Corp.

  • Capgemini S.A.

  • HCL Technologies Ltd.

  • Infosys Ltd.

  • WNS (Holdings) Ltd.

  • Aon plc

  • 3i Infotech Ltd.

  • Intelenet Global Services

  • Aditya Birla Nuvo Ltd.

By Types:

  • Finance & Accounting

  • Human Resources

  • Knowledge Process Outsourcing

  • Procurement & Supply Chain

  • Customer Services

  • Others

By End-User:

  • Banking, Financial Services, and Insurance (BFSI)

  • Healthcare

  • Manufacturing

  • IT & Telecommunication

  • Retail

  • Others

By Regions:

North America

  • United States

  • Canada

  • Mexico

Europe

  • Germany

  • UK

  • France

  • Italy

  • Nordic Countries (Denmark, Finland, Iceland, Norway and Sweden)

  • Spain

  • Belgium

  • Poland

  • Russia

  • Turkey

  • Others

Asia-Pacific

  • China

  • Japan

  • India

  • South Korea

  • Australia and New Zealand

  • ASEAN Countries (Indonesia, Thailand, Malaysia, Singapore, Philippines, Vietnam, Others)

Latin America, Middle East & Africa

  • GCC Countries (Saudi Arabia, United Arab Emirates, Qatar, Others)

  • Brazil

  • Nigeria

  • South Africa

  • Argentina

  • Others

Table of Contents

1 Report Overview

  • 1.1 Product Definition and Scope

  • 1.2 PEST (Political, Economic, Social and Technological) Analysis of BPO Market

  • 1.3 Market Segmentation by Type

    • 1.3.1 Global BPO Market Share by Types

    • 1.3.2 Global BPO Market Size and Growth Rate of Finance & Accounting from 2014 to 2026

    • 1.3.3 Global BPO Market Size and Growth Rate of Human Resources from 2014 to 2026

    • 1.3.4 Global BPO Market Size and Growth Rate of Knowledge Process Outsourcing from 2014 to 2026

    • 1.3.5 Global BPO Market Size and Growth Rate of Procurement & Supply Chain from 2014 to 2026

    • 1.3.6 Global BPO Market Size and Growth Rate of Customer Services from 2014 to 2026

    • 1.3.7 Global BPO Market Size and Growth Rate of Others from 2014 to 2026

  • 1.4 Market Segmentation by End-Users

    • 1.4.1 Global BPO Market Share by End-Users

    • 1.4.2 Global BPO Market Size and Growth Rate of Banking, Financial Services, and Insurance (BFSI) from 2014 to 2026

    • 1.4.3 Global BPO Market Size and Growth Rate of Healthcare from 2014 to 2026

    • 1.4.4 Global BPO Market Size and Growth Rate of Manufacturing from 2014 to 2026

    • 1.4.5 Global BPO Market Size and Growth Rate of IT & Telecommunication from 2014 to 2026

    • 1.4.6 Global BPO Market Size and Growth Rate of Retail from 2014 to 2026

    • 1.4.7 Global BPO Market Size and Growth Rate of Others from 2014 to 2026

  • 1.5 Market Segmentation by Regions

    • 1.5.1 North America BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.1.1 United States BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.1.2 Canada BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.1.3 Mexico BPO Market Size and Growth Rate from 2014 to 2026

    • 1.5.2 Europe BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.2.1 Germany BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.2.2 UK BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.2.3 France BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.2.4 Italy BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.2.5 Nordic Countries BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.2.6 Spain BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.2.7 Belgium BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.2.8 Poland BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.2.9 Russia BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.2.10 Turkey BPO Market Size and Growth Rate from 2014 to 2026

    • 1.5.3 Asia-Pacific BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.3.1 China BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.3.2 Japan BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.3.3 Australia and New Zealand BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.3.4 India BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.3.5 ASEAN Countries BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.3.6 South Korea BPO Market Size and Growth Rate from 2014 to 2026

    • 1.5.4 Latin America, Middle East & Africa BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.4.1 GCC Countries BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.4.2 Brazil BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.4.3 Nigeria BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.4.4 South Africa BPO Market Size and Growth Rate from 2014 to 2026

      • 1.5.4.5 Argentina BPO Market Size and Growth Rate from 2014 to 2026

2 Market Trends and Competitive Landscape

  • 2.1 Market Trends and Dynamics

    • 2.1.1 Market Challenges and Restraints 

    • 2.1.2 Market Opportunities and Potentials

    • 2.1.3 Mergers and Acquisitions

  • 2.2 Competitive Landscape Analysis

    • 2.2.1 Industrial Concentration Analysis

    • 2.2.2 Porter's Five Forces Analysis of the Industry

    • 2.2.3 SWOT Analysis for New Entrants

3 Segmentation of BPO Market by Types

  • 3.1 Product Development Trends of Different Types

  • 3.2 Commercial Product Types of Major Vendors

  • 3.3 Competitive Landscape Analysis of Different Types

  • 3.4 Market Size of BPO by Major Types

    • 3.4.1 Market Size and Growth Rate of Finance & Accounting

    • 3.4.2 Market Size and Growth Rate of Human Resources

    • 3.4.3 Market Size and Growth Rate of Knowledge Process Outsourcing

    • 3.4.4 Market Size and Growth Rate of Procurement & Supply Chain

    • 3.4.5 Market Size and Growth Rate of Customer Services

    • 3.4.6 Market Size and Growth Rate of Others

4 Segmentation of BPO Market by End-Users

  • 4.1 Downstream Client Analysis by End-Users

  • 4.2 Competitive Landscape Analysis of Different End-Users

  • 4.3 Market Potential Analysis of Different End-Users

  • 4.4 Market Size of BPO by Major End-Users

    • 4.4.1 Market Size and Growth Rate of BPO for Banking, Financial Services, and Insurance (BFSI)

    • 4.4.2 Market Size and Growth Rate of BPO for Healthcare

    • 4.4.3 Market Size and Growth Rate of BPO for Manufacturing

    • 4.4.4 Market Size and Growth Rate of BPO for IT & Telecommunication

    • 4.4.5 Market Size and Growth Rate of BPO for Retail

    • 4.4.6 Market Size and Growth Rate of BPO for Others

5 Market Analysis by Major Regions

  • 5.1 Global BPO Production Analysis by Major Regions

  • 5.2 Global BPO Consumption Analysis by Major Regions

  • 5.3 Global BPO Production, Import, Consumption and Export Analysis by Regions

    • 5.3.1 North America BPO Production, Import, Consumption and Export Analysis 

    • 5.3.2 Europe BPO Production, Import, Consumption and Export Analysis

    • 5.3.3 Asia Pacific BPO Production, Import, Consumption and Export Analysis

    • 5.3.4 Latin America, Middle East & Africa BPO Production, Import, Consumption and Export Analysis

6 Product Commodity of BPO Market in Major Countries

  • 6.1 Top 5 Export Countries in BPO market from 2014 to 2019

    • 6.1.1 Top 5 Export Countries' Export Value Analysis in BPO market from 2014 to 2019

    • 6.1.2 Top 5 Export Countries'  Export Volume Analysis in BPO market from 2014 to 2019

  • 6.2 Top 5 Import Countries in BPO market from 2014 to 2019

    • 6.2.1 Top 5 Import Countries' Import Value Analysis in BPO market from 2014 to 2019

    • 6.2.2 Top 5 Import Countries' Import Volume Analysis in BPO market from 2014 to 2019

  • 6.3 Emerging Top 3 Export Countries Analysis

  • 6.4 Emerging Top 3 Import Countries Analysis

7 North America BPO Landscape Analysis

  • 7.1 North America BPO Landscape Analysis by Major Types

  • 7.2 North America BPO Landscape Analysis by Major End-Users

  • 7.3 North America BPO Landscape Analysis by Major Countries

    • 7.3.1 United States BPO Market Volume and Growth Rate

    • 7.3.2 Canada BPO Market Volume and Growth Rate

    • 7.3.3 Mexico BPO Market Volume and Growth Rate

8 Europe BPO Landscape Analysis

  • 8.1 Europe BPO Landscape Analysis by Major Types

  • 8.2 Europe BPO Landscape Analysis by Major End-Users

  • 8.3 Europe BPO Landscape Analysis by Major Countries

    • 8.3.1 Germany BPO Market Volume and Growth Rate

    • 8.3.2 UK BPO Market Volume and Growth Rate

    • 8.3.3 France BPO Market Volume and Growth Rate

    • 8.3.4 Italy BPO Market Volume and Growth Rate

    • 8.3.5 Nordic Countries BPO Market Volume and Growth Rate

    • 8.3.6 Spain BPO Market Volume and Growth Rate

    • 8.3.7 Belgium BPO Market Volume and Growth Rate

    • 8.3.8 Poland BPO Market Volume and Growth Rate

    • 8.3.9 Russia BPO Market Volume and Growth Rate

    • 8.3.10 Turkey BPO Market Volume and Growth Rate

9 Asia Pacific BPO Landscape Analysis

  • 9.1 Asia Pacific BPO Landscape Analysis by Major Types

  • 9.2 Asia Pacific BPO Landscape Analysis by Major End-Users

  • 9.3 Asia Pacific BPO Landscape Analysis by Major Countries

    • 9.3.1 China BPO Market Volume and Growth Rate

    • 9.3.2 Japan BPO Market Volume and Growth Rate

    • 9.3.3 Australia and New Zealand BPO Market Volume and Growth Rate

    • 9.3.4 India BPO Market Volume and Growth Rate

    • 9.3.5 ASEAN Countries BPO Market Volume and Growth Rate

    • 9.3.6 South Korea BPO Market Volume and Growth Rate

10 Latin America, Middle East & Africa BPO Landscape Analysis

  • 10.1 Latin America, Middle East & Africa BPO Landscape Analysis by Major Types

  • 10.2 Latin America, Middle East & Africa BPO Landscape Analysis by Major End-Users

  • 10.3 Latin America, Middle East & Africa BPO Landscape Analysis by Major Countries

    • 10.3.1 GCC Countries BPO Market Volume and Growth Rate

    • 10.3.2 Brazil BPO Market Volume and Growth Rate

    • 10.3.3 Nigeria BPO Market Volume and Growth Rate

    • 10.3.4 South Africa BPO Market Volume and Growth Rate 

    • 10.3.5 Argentina BPO Market Volume and Growth Rate

11 Major Players Profile

  • 11.1 EXLService Holdings Inc.

    • 11.1.1 EXLService Holdings Inc. Company Profile and Development Status

    • 11.1.2 Market Performance

    • 11.1.3 Product and Service Introduction

  • 11.2 Xerox Corp.

    • 11.2.1 Xerox Corp. Company Profile and Development Status

    • 11.2.2 Market Performance

    • 11.2.3 Product and Service Introduction

  • 11.3 Hewlett-Packard Co.

    • 11.3.1 Hewlett-Packard Co. Company Profile and Development Status

    • 11.3.2 Market Performance

    • 11.3.3 Product and Service Introduction

  • 11.4 Accenture

    • 11.4.1 Accenture Company Profile and Development Status

    • 11.4.2 Market Performance

    • 11.4.3 Product and Service Introduction

  • 11.5 NCO Financial Systems Inc.

    • 11.5.1 NCO Financial Systems Inc. Company Profile and Development Status

    • 11.5.2 Market Performance

    • 11.5.3 Product and Service Introduction

  • 11.6 Tata Consultancy Services Ltd.

    • 11.6.1 Tata Consultancy Services Ltd. Company Profile and Development Status

    • 11.6.2 Market Performance

    • 11.6.3 Product and Service Introduction

  • 11.7 Aegis Ltd.

    • 11.7.1 Aegis Ltd. Company Profile and Development Status

    • 11.7.2 Market Performance

    • 11.7.3 Product and Service Introduction

  • 11.8 Wipro Ltd.

    • 11.8.1 Wipro Ltd. Company Profile and Development Status

    • 11.8.2 Market Performance

    • 11.8.3 Product and Service Introduction

  • 11.9 Genpact Ltd.

    • 11.9.1 Genpact Ltd. Company Profile and Development Status

    • 11.9.2 Market Performance

    • 11.9.3 Product and Service Introduction

  • 11.10 IBM Corp.

    • 11.10.1 IBM Corp. Company Profile and Development Status

    • 11.10.2 Market Performance

    • 11.10.3 Product and Service Introduction

  • 11.11 Firstsource Solutions Ltd.

    • 11.11.1 Firstsource Solutions Ltd. Company Profile and Development Status

    • 11.11.2 Market Performance

    • 11.11.3 Product and Service Introduction

  • 11.12 Cognizant Technology Solutions Corp.

    • 11.12.1 Cognizant Technology Solutions Corp. Company Profile and Development Status

    • 11.12.2 Market Performance

    • 11.12.3 Product and Service Introduction

  • 11.13 Convergys Corp.

    • 11.13.1 Convergys Corp. Company Profile and Development Status

    • 11.13.2 Market Performance

    • 11.13.3 Product and Service Introduction

  • 11.14 Capgemini S.A.

    • 11.14.1 Capgemini S.A. Company Profile and Development Status

    • 11.14.2 Market Performance

    • 11.14.3 Product and Service Introduction

  • 11.15 HCL Technologies Ltd.

    • 11.15.1 HCL Technologies Ltd. Company Profile and Development Status

    • 11.15.2 Market Performance

    • 11.15.3 Product and Service Introduction

  • 11.16 Infosys Ltd.

    • 11.16.1 Infosys Ltd. Company Profile and Development Status

    • 11.16.2 Market Performance

    • 11.16.3 Product and Service Introduction

  • 11.17 WNS (Holdings) Ltd.

    • 11.17.1 WNS (Holdings) Ltd. Company Profile and Development Status

    • 11.17.2 Market Performance

    • 11.17.3 Product and Service Introduction

  • 11.18 Aon plc

    • 11.18.1 Aon plc Company Profile and Development Status

    • 11.18.2 Market Performance

    • 11.18.3 Product and Service Introduction

  • 11.19 3i Infotech Ltd.

    • 11.19.1 3i Infotech Ltd. Company Profile and Development Status

    • 11.19.2 Market Performance

    • 11.19.3 Product and Service Introduction

  • 11.20 Intelenet Global Services

    • 11.20.1 Intelenet Global Services Company Profile and Development Status

    • 11.20.2 Market Performance

    • 11.20.3 Product and Service Introduction

  • 11.21 Aditya Birla Nuvo Ltd.

    • 11.21.1 Aditya Birla Nuvo Ltd. Company Profile and Development Status

    • 11.21.2 Market Performance

    • 11.21.3 Product and Service Introduction

12 Data Source and Research Methodology

The List of Tables and Figures (Totals 97 Figures and 165 Tables)

  • Figure Product Picture

  • Figure Global BPO Market Size and Growth Rate of Finance & Accounting from 2014 to 2026

  • Figure Global BPO Market Size and Growth Rate of Human Resources from 2014 to 2026

  • Figure Global BPO Market Size and Growth Rate of Knowledge Process Outsourcing from 2014 to 2026

  • Figure Global BPO Market Size and Growth Rate of Procurement & Supply Chain from 2014 to 2026

  • Figure Global BPO Market Size and Growth Rate of Customer Services from 2014 to 2026

  • Figure Global BPO Market Size and Growth Rate of Others from 2014 to 2026

  • Figure Market Share by Type in 2014

  • Figure Market Share by Type in 2018

  • Figure Market Share by Type in 2026

  • Figure Global BPO Market Size and Growth Rate of Banking, Financial Services, and Insurance (BFSI) from 2014 to 2026

  • Figure Global BPO Market Size and Growth Rate of Healthcare from 2014 to 2026

  • Figure Global BPO Market Size and Growth Rate of Manufacturing from 2014 to 2026

  • Figure Global BPO Market Size and Growth Rate of IT & Telecommunication from 2014 to 2026

  • Figure Global BPO Market Size and Growth Rate of Retail from 2014 to 2026

  • Figure Global BPO Market Size and Growth Rate of Others from 2014 to 2026

  • Figure Market Share by End-User in 2014

  • Figure Market Share by End-User in 2018

  • Figure Market Share by End-User in 2026

  • Figure North America BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure United States BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure Canada BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure Mexico BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure Europe BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure Germany BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure UK BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure France BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure Italy BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure Nordic Countries BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure Spain BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure Belgium BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure Poland BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure Russia BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure Turkey BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure Asia-Pacific BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure China BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure Japan BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure Australia and New Zealand BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure India BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure ASEAN Countries BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure South Korea BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure Latin America, Middle East & Africa BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure GCC Countries BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure Brazil BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure Nigeria BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure South Africa BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure Argentina BPO Consumption Market Size and Growth Rate from 2014 to 2026

  • Figure Development Trends and Industry Dynamics of BPO Industry

  • Figure Market Challenges and Restraints

  • Figure Market Opportunities and Potentials

  • Table Mergers and Acquisition

  • Figure Market Share of TOP 3 Players in 2018

  • Figure Market Share of TOP 5 Players in 2018

  • Figure Market Share of TOP 6 Players from 2014 to 2019

  • Figure Porter's Five Forces Analysis

  • Figure New Entrant SWOT Analysis

  • Table Specifications of Different Types of BPO

  • Figure Development Trends of Different Types

  • Table Commercial Products Types of Major Vendors

  • Figure Competitive Landscape Analysis of Different Types

  • Table Consumption of BPO by Different Types from 2014 to 2026

  • Table Consumption Share of BPO by Different Types from 2014 to 2026

  • Figure Market Size and Growth Rate of Finance & Accounting

  • Figure Market Size and Growth Rate of Human Resources

  • Figure Market Size and Growth Rate of Knowledge Process Outsourcing

  • Figure Market Size and Growth Rate of Procurement & Supply Chain

  • Figure Market Size and Growth Rate of Customer Services

  • Figure Market Size and Growth Rate of Others

  • Table Downstream Client Analysis by End-Users

  • Figure Competitive Landscape Analysis of Different End-Users

  • Table Market Potential Analysis of Different End-Users

  • Table Consumption of BPO by Different End-Users from 2014 to 2026

  • Table Consumption Share of BPO by Different End-Users from 2014 to 2026

  • Figure Market Size and Growth Rate of Banking, Financial Services, and Insurance (BFSI)

  • Figure Market Size and Growth Rate of Healthcare

  • Figure Market Size and Growth Rate of Manufacturing

  • Figure Market Size and Growth Rate of IT & Telecommunication

  • Figure Market Size and Growth Rate of Retail

  • Figure Market Size and Growth Rate of Others

  • Table Global BPO Production by Major Regions

  • Table Global BPO Production Share by Major Regions

  • Figure Global BPO Production Share by Major Regions in 2014

  • Figure Global BPO Production Share by Major Regions in 2018

  • Figure Global BPO Production Share by Major Regions in 2026

  • Table Global BPO Consumption by Major Regions

  • Table Global BPO Consumption Share by Major Regions

  • Figure Global BPO Consumption Share by Major Regions in 2014

  • Figure Global BPO Consumption Share by Major Regions in 2018

  • Figure Global BPO Consumption Share by Major Regions in 2026

  • Table North America BPO Production, Import, Consumption and Export Analysis

  • Table Europe BPO Production, Import, Consumption and Export Analysis

  • Table Asia Pacific BPO Production, Import, Consumption and Export Analysis

  • Table Latin America, Middle East & Africa BPO Production, Import, Consumption and Export Analysis

  • Table Top 5 Export Countries' Export Value Analysis in BPO market from 2014 to 2019

  • Table Top 5 Export Countries' Export Volume Analysis in BPO market from 2014 to 2019

  • Table Top 5 Import Countries' Import Value Analysis in BPO market from 2014 to 2019

  • Table Top 5 Import Countries' Import Volume Analysis in BPO market from 2014 to 2019

  • Figure Emerging Top 3 Export Countries Analysis

  • Figure Emerging Top 3 Import Countries Analysis

  • Table North America BPO Consumption by Types from 2014 to 2026

  • Table North America BPO Consumption Share by Types from 2014 to 2026

  • Figure North America BPO Consumption Share by Types in 2014

  • Figure North America BPO Consumption Share by Types in 2018

  • Figure North America BPO Consumption Share by Types in 2026

  • Table North America BPO Consumption by End-Users from 2014 to 2026

  • Table North America BPO Consumption Share by End-Users from 2014 to 2026

  • Figure North America BPO Consumption Share by End-Users in 2014

  • Figure North America BPO Consumption Share by End-Users in 2018

  • Figure North America BPO Consumption Share by End-Users in 2026

  • Table North America BPO Consumption by Major Countries from 2014 to 2026

  • Table North America BPO Consumption Share by Major Countries from 2014 to 2026

  • Figure North America BPO Consumption Share by Major Countries in 2014

  • Figure North America BPO Consumption Share by Major Countries in 2018

  • Figure North America BPO Consumption Share by Major Countries in 2026

  • Figure United States BPO Market Volume and Growth Rate from 2014 to 2026

  • Figure Canada BPO Market Volume and Growth Rate from 2014 to 2026

  • Figure Mexico BPO Market Volume and Growth Rate from 2014 to 2026

  • Table Europe BPO Consumption by Types from 2014 to 2026

  • Table Europe BPO Consumption Share by Types from 2014 to 2026

  • Figure Europe BPO Consumption Share by Types in 2014

  • Figure Europe BPO Consumption Share by Types in 2018

  • Figure Europe BPO Consumption Share by Types in 2026

  • Table Europe BPO Consumption by End-Users from 2014 to 2026

  • Table Europe BPO Consumption Share by End-Users from 2014 to 2026

  • Figure Europe BPO Consumption Share by End-Users in 2014

  • Figure Europe BPO Consumption Share by End-Users in 2018

  • Figure Europe BPO Consumption Share by End-Users in 2026

  • Table Europe BPO Consumption by Major Countries from 2014 to 2026

  • Table Europe BPO Consumption Share by Major Countries from 2014 to 2026

  • Figure Europe BPO Consumption Share by Major Countries in 2014

  • Figure Europe BPO Consumption Share by Major Countries in 2018

  • Figure Europe BPO Consumption Share by Major Countries in 2026

  • Figure Germany BPO Market Volume and Growth Rate from 2014 to 2026

  • Figure UK BPO Market Volume and Growth Rate from 2014 to 2026

  • Figure France BPO Market Volume and Growth Rate from 2014 to 2026

  • Figure Italy BPO Market Volume and Growth Rate from 2014 to 2026

  • Figure Nordic Countries BPO Market Volume and Growth Rate from 2014 to 2026

  • Figure Belgium BPO Market Volume and Growth Rate from 2014 to 2026

  • Figure Poland BPO Market Volume and Growth Rate from 2014 to 2026

  • Figure Russia BPO Market Volume and Growth Rate from 2014 to 2026

  • Figure Turkey BPO Market Volume and Growth Rate from 2014 to 2026

  • Table Asia Pacific BPO Consumption by Types from 2014 to 2026

  • Table Asia Pacific BPO Consumption Share by Types from 2014 to 2026

  • Figure Asia Pacific BPO Consumption Share by Types in 2014

  • Figure Asia Pacific BPO Consumption Share by Types in 2018

  • Figure Asia Pacific BPO Consumption Share by Types in 2026

  • Table Asia Pacific BPO Consumption by End-Users from 2014 to 2026

  • Table Asia Pacific BPO Consumption Share by End-Users from 2014 to 2026

  • Figure Asia Pacific BPO Consumption Share by End-Users in 2014

  • Figure Asia Pacific BPO Consumption Share by End-Users in 2018

  • Figure Asia Pacific BPO Consumption Share by End-Users in 2026

  • Table Asia Pacific BPO Consumption by Major Countries from 2014 to 2026

  • Table Asia Pacific BPO Consumption Share by Major Countries from 2014 to 2026

  • Figure Asia Pacific BPO Consumption Share by Major Countries in 2014

  • Figure Asia Pacific BPO Consumption Share by Major Countries in 2018

  • Figure Asia Pacific BPO Consumption Share by Major Countries in 2026

  • Figure China BPO Market Volume and Growth Rate from 2014 to 2026

  • Figure Japan BPO Market Volume and Growth Rate from 2014 to 2026

  • Figure Australia and New ZealandBPO Market Volume and Growth Rate from 2014 to 2026

  • Figure India BPO Market Volume and Growth Rate from 2014 to 2026

  • Figure ASEAN Countries BPO Market Volume and Growth Rate from 2014 to 2026

  • Figure South Korea BPO Market Volume and Growth Rate from 2014 to 2026

  • Table Latin America, Middle East & Africa BPO Consumption by Types from 2014 to 2026

  • Table Latin America, Middle East & Africa BPO Consumption Share by Types from 2014 to 2026

  • Figure Latin America, Middle East & Africa BPO Consumption Share by Types in 2014

  • Figure Latin America, Middle East & Africa BPO Consumption Share by Types in 2018

  • Figure Latin America, Middle East & Africa BPO Consumption Share by Types in 2026

  • Table Latin America, Middle East & Africa BPO Consumption by End-Users from 2014 to 2026

  • Table Latin America, Middle East & Africa BPO Consumption Share by End-Users from 2014 to 2026

  • Figure Latin America, Middle East & Africa BPO Consumption Share by End-Users in 2014

  • Figure Latin America, Middle East & Africa BPO Consumption Share by End-Users in 2018

  • Figure Latin America, Middle East & Africa BPO Consumption Share by End-Users in 2026

  • Table Latin America, Middle East & Africa BPO Consumption by Major Countries from 2014 to 2026

  • Table Latin America, Middle East & Africa BPO Consumption Share by Major Countries from 2014 to 2026

  • Figure Latin America, Middle East & Africa BPO Consumption Share by Major Countries in 2014

  • Figure Latin America, Middle East & Africa BPO Consumption Share by Major Countries in 2018

  • Figure Latin America, Middle East & Africa BPO Consumption Share by Major Countries in 2026

  • Figure GCC Countries BPO Market Volume and Growth Rate from 2014 to 2026

  • Figure Brazil BPO Market Volume and Growth Rate from 2014 to 2026

  • Figure Nigeria BPO Market Volume and Growth Rate from 2014 to 2026

  • Figure South Africa BPO Market Volume and Growth Rate from 2014 to 2026

  • Figure Argentina BPO Market Volume and Growth Rate from 2014 to 2026

  • Table Company Profile and Development Status of EXLService Holdings Inc.

  • Table Sales, Revenue, Sales Price and Gross Margin Analysis of EXLService Holdings Inc.

  • Figure Sales and Growth Rate Analysis of EXLService Holdings Inc.

  • Figure Revenue and Market Share Analysis of EXLService Holdings Inc.

  • Table Product and Service Introduction of EXLService Holdings Inc.

  • Table Company Profile and Development Status of Xerox Corp.

  • Table Sales, Revenue, Sales Price and Gross Margin Analysis of Xerox Corp.

  • Figure Sales and Growth Rate Analysis of Xerox Corp.

  • Figure Revenue and Market Share Analysis of Xerox Corp.

  • Table Product and Service Introduction of Xerox Corp.

  • Table Company Profile and Development Status of Hewlett-Packard Co.

  • Table Sales, Revenue, Sales Price and Gross Margin Analysis of Hewlett-Packard Co.

  • Figure Sales and Growth Rate Analysis of Hewlett-Packard Co.

  • Figure Revenue and Market Share Analysis of Hewlett-Packard Co.

  • Table Product and Service Introduction of Hewlett-Packard Co.

  • Table Company Profile and Development Status of Accenture

  • Table Sales, Revenue, Sales Price and Gross Margin Analysis of Accenture

  • Figure Sales and Growth Rate Analysis of Accenture

  • Figure Revenue and Market Share Analysis of Accenture

  • Table Product and Service Introduction of Accenture

  • Table Company Profile and Development Status of NCO Financial Systems Inc.

  • Table Sales, Revenue, Sales Price and Gross Margin Analysis of NCO Financial Systems Inc.

  • Figure Sales and Growth Rate Analysis of NCO Financial Systems Inc.

  • Figure Revenue and Market Share Analysis of NCO Financial Systems Inc.

  • Table Product and Service Introduction of NCO Financial Systems Inc.

  • Table Company Profile and Development Status of Tata Consultancy Services Ltd.

  • Table Sales, Revenue, Sales Price and Gross Margin Analysis of Tata Consultancy Services Ltd.

  • Figure Sales and Growth Rate Analysis of Tata Consultancy Services Ltd.

  • Figure Revenue and Market Share Analysis of Tata Consultancy Services Ltd.

  • Table Product and Service Introduction of Tata Consultancy Services Ltd.

  • Table Company Profile and Development Status of Aegis Ltd.

  • Table Sales, Revenue, Sales Price and Gross Margin Analysis of Aegis Ltd.

  • Figure Sales and Growth Rate Analysis of Aegis Ltd.

  • Figure Revenue and Market Share Analysis of Aegis Ltd.

  • Table Product and Service Introduction of Aegis Ltd.

  • Table Company Profile and Development Status of Wipro Ltd.

  • Table Sales, Revenue, Sales Price and Gross Margin Analysis of Wipro Ltd.

  • Figure Sales and Growth Rate Analysis of Wipro Ltd.

  • Figure Revenue and Market Share Analysis of Wipro Ltd.

  • Table Product and Service Introduction of Wipro Ltd.

  • Table Company Profile and Development Status of Genpact Ltd.

  • Table Sales, Revenue, Sales Price and Gross Margin Analysis of Genpact Ltd.

  • Figure Sales and Growth Rate Analysis of Genpact Ltd.

  • Figure Revenue and Market Share Analysis of Genpact Ltd.

  • Table Product and Service Introduction of Genpact Ltd.

  • Table Company Profile and Development Status of IBM Corp.

  • Table Sales, Revenue, Sales Price and Gross Margin Analysis of IBM Corp.

  • Figure Sales and Growth Rate Analysis of IBM Corp.

  • Figure Revenue and Market Share Analysis of IBM Corp.

  • Table Product and Service Introduction of IBM Corp.

  • Table Company Profile and Development Status of Firstsource Solutions Ltd.

  • Table Sales, Revenue, Sales Price and Gross Margin Analysis of Firstsource Solutions Ltd.

  • Figure Sales and Growth Rate Analysis of Firstsource Solutions Ltd.

  • Figure Revenue and Market Share Analysis of Firstsource Solutions Ltd.

  • Table Product and Service Introduction of Firstsource Solutions Ltd.

  • Table Company Profile and Development Status of Cognizant Technology Solutions Corp.

  • Table Sales, Revenue, Sales Price and Gross Margin Analysis of Cognizant Technology Solutions Corp.

  • Figure Sales and Growth Rate Analysis of Cognizant Technology Solutions Corp.

  • Figure Revenue and Market Share Analysis of Cognizant Technology Solutions Corp.

  • Table Product and Service Introduction of Cognizant Technology Solutions Corp.

  • Table Company Profile and Development Status of Convergys Corp.

  • Table Sales, Revenue, Sales Price and Gross Margin Analysis of Convergys Corp.

  • Figure Sales and Growth Rate Analysis of Convergys Corp.

  • Figure Revenue and Market Share Analysis of Convergys Corp.

  • Table Product and Service Introduction of Convergys Corp.

  • Table Company Profile and Development Status of Capgemini S.A.

  • Table Sales, Revenue, Sales Price and Gross Margin Analysis of Capgemini S.A.

  • Figure Sales and Growth Rate Analysis of Capgemini S.A.

  • Figure Revenue and Market Share Analysis of Capgemini S.A.

  • Table Product and Service Introduction of Capgemini S.A.

  • Table Company Profile and Development Status of HCL Technologies Ltd.

  • Table Sales, Revenue, Sales Price and Gross Margin Analysis of HCL Technologies Ltd.

  • Figure Sales and Growth Rate Analysis of HCL Technologies Ltd.

  • Figure Revenue and Market Share Analysis of HCL Technologies Ltd.

  • Table Product and Service Introduction of HCL Technologies Ltd.

  • Table Company Profile and Development Status of Infosys Ltd.

  • Table Sales, Revenue, Sales Price and Gross Margin Analysis of Infosys Ltd.

  • Figure Sales and Growth Rate Analysis of Infosys Ltd.

  • Figure Revenue and Market Share Analysis of Infosys Ltd.

  • Table Product and Service Introduction of Infosys Ltd.

  • Table Company Profile and Development Status of WNS (Holdings) Ltd.

  • Table Sales, Revenue, Sales Price and Gross Margin Analysis of WNS (Holdings) Ltd.

  • Figure Sales and Growth Rate Analysis of WNS (Holdings) Ltd.

  • Figure Revenue and Market Share Analysis of WNS (Holdings) Ltd.

  • Table Product and Service Introduction of WNS (Holdings) Ltd.

  • Table Company Profile and Development Status of Aon plc

  • Table Sales, Revenue, Sales Price and Gross Margin Analysis of Aon plc

  • Figure Sales and Growth Rate Analysis of Aon plc

  • Figure Revenue and Market Share Analysis of Aon plc

  • Table Product and Service Introduction of Aon plc

  • Table Company Profile and Development Status of 3i Infotech Ltd.

  • Table Sales, Revenue, Sales Price and Gross Margin Analysis of 3i Infotech Ltd.

  • Figure Sales and Growth Rate Analysis of 3i Infotech Ltd.

  • Figure Revenue and Market Share Analysis of 3i Infotech Ltd.

  • Table Product and Service Introduction of 3i Infotech Ltd.

  • Table Company Profile and Development Status of Intelenet Global Services

  • Table Sales, Revenue, Sales Price and Gross Margin Analysis of Intelenet Global Services

  • Figure Sales and Growth Rate Analysis of Intelenet Global Services

  • Figure Revenue and Market Share Analysis of Intelenet Global Services

  • Table Product and Service Introduction of Intelenet Global Services

  • Table Company Profile and Development Status of Aditya Birla Nuvo Ltd.

  • Table Sales, Revenue, Sales Price and Gross Margin Analysis of Aditya Birla Nuvo Ltd.

  • Figure Sales and Growth Rate Analysis of Aditya Birla Nuvo Ltd.

  • Figure Revenue and Market Share Analysis of Aditya Birla Nuvo Ltd.

  • Table Product and Service Introduction of Aditya Birla Nuvo Ltd.


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